Estimates are that U.S. airlines are keeping $10 billion that were paid to them by their customers, and even though the airline cancelled their flights and federal law demands a full refund.
Just yesterday, Reuters reported that although the airlines are required to provide full refunds under federal law that they continue to refuse to do so. Senators Ed Markey, Elizabeth Warren, and Richard Blumenthal are trying to help those being harmed by the airlines, but admit the airlines are refusing refunds - opting instead to provide travel vouchers.
Please email us if your flight was cancelled by an airline, but you have not been given a full refund. We want to help. Email Scott Poynter at firstname.lastname@example.org.